Assistant Manager of Entertainment
**Assistant Manager of Entertainment**:
The Assistant Manager of Entertainment is responsible for supporting the management of all entertainment operations, team members, and training initiatives to ensure an exceptional Guest and Member experience, while contributing to revenue generation and operating within the established annual budget.
**What will I be doing?
**:
As an Assistant Manager of Entertainment, you will support the overall coordination and execution of entertainment activities, team performance, and guest engagement.
You will also assist in managing the annual departmental budget and addressing guest feedback.
Specifically, your responsibilities will include, but are not limited to, the following:
- Support effective daily operations of the Entertainment department
- Assist in meeting and exceeding revenue targets
- Help ensure operations remain within the annual departmental budget
- Manage and respond to guest and member feedback to drive continuous improvement
- Coordinate with other hotel departments and local partners to enhance the entertainment offering
- Ensure guests and members receive friendly, engaging, and consistent personalized service from all team members
- Support the recruitment, training, supervision, and development of the Entertainment team
- Assist in responding to internal and external audits to ensure ongoing improvement
- Maintain awareness of department security regarding cash, merchandise, and equipment, ensuring all procedures are followed
- Ensure compliance with health, safety, and COSHH regulations, and enforce applicable rules and guidelines for guests and members
**What are we looking for?
**:




An Assistant Manager of Entertainment serving our brand is always working on behalf of our Guests and collaborating with fellow Team Members.
To successfully fulfill this role, you should demonstrate the following attitudes, behaviors, skills, and values:
- Management experience within the entertainment, recreation, or activities sector
- Ability to work under pressure
- Excellent grooming and professional presentation standards
- Willingness to develop both team members and yourself
- Flexibility to respond to a variety of operational situations
- Ability to work independently or as part of a team
**It would be advantageous in this position for you to demonstrate the following capabilities and distinctions**:
- Passion for delivering exceptional customer service
- Ability to drive engagement or promote sales within activities and events
- Understanding of family and entertainment environments
- Knowledge and compliance with safety, health, and regulatory guidelines relevant to the Entertainment department
- Ability to support and contribute to achieving financial targets
**What will it be like to work for Hilton?
**
Hilton is the leading integral hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its.
Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it all!

📌 Assistant Manager Of Entertainment (México)
🏢 Hilton
📍 México