05 ago
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ZEEKR México
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Xico
At Zeekr & Lynk & Co, we're building a future-focused aftersales organization that combines cutting-edge EV technology with world-class customer experience.
We are looking for an experienced Aftersales Technical Training Supervisor to lead training strategy, capability development, and network readiness across our growing dealer network.This role will play a critical part in developing technical and operational excellence for both Zeekr (BEV) and Lynk & Co (PHEV/MHEV), ensuring dealer teams are equipped to deliver outstanding service, safety, and customer satisfaction.What You'll Do:- Lead technical and operational training programs across the dealer network and field teams.
- Develop and localize training content, technical documentation, and certification programs for EV, Hybrid, and Aftersales operations.
- Deliver hands-on training focused on:- Battery Electric Vehicles (BEV)- Hybrid Powertrains (PHEV/MHEV)- High-Voltage Systems & Safety- Diagnostics and Troubleshooting- Service Process Excellence- Warranty Administration- Parts Operations- Act as the subject matter expert for High-Voltage safety standards, workshop compliance, and technician certification.
- Partner closely with China HQ Training and Technical Support teams to deploy global standards and new product training.
- Analyze dealer performance data, identify capability gaps, and implement development plans to improve key aftersales KPIs.
- Manage digital learning initiatives, including LMS content, webinars,
and virtual training sessions.What We're Looking For:- Bachelor's Degree in Automotive Engineering, Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
- 5+ years of experience in Automotive Training, Aftersales Operations, Technical Support, Field Service Engineering, or related functions.
- Strong technical knowledge of: Battery Electric Vehicles (BEV), Hybrid Systems (PHEV/MHEV), High-Voltage Technology, Internal Combustion Engines (ICE), Automotive Diagnostics- Experience working with dealer networks, service operations, warranty processes, and parts management.
- Familiarity with OEM diagnostic tools, DMS, EPC, warranty systems, and Learning Management Systems (LMS).
- Certified High-Voltage Technician or equivalent certification is highly preferred.
- Strong presentation, facilitation, and stakeholder management skills.
- Fluent Spanish and professional English communication skills.Why Join Us?
- Opportunity to shape the future of Aftersales for two fast-growing automotive brands.
- Exposure to next-generation EV and Hybrid technologies.
- Regional and general collaboration with international teams.
- A dynamic environment where you can make a tangible impact on network performance and customer experience.Interested in joining us?
Apply now and help build a best-in-class Aftersales training ecosystem for the future of mobility.
📌 Aftersales Training Supervisor (Xico)
🏢 ZEEKR México
📍 Xico