Insulet started in **** with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform.In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
- We are looking for highly motivated, performance driven individuals to be a part of our expanding team.We do this by hiring amazing people guided by shared values who exceed customer expectations.Our continued success depends on it!
Position Overview:Responsibilities:- Monitor and work incoming support tickets (ServiceNow), ensuring necessary IT systems are operating as expected and end user experience is optimal- Manage VMware, Linux (Ubuntu, CentOS, Red Hat) and Microsoft Windows systems in a production data environment.
- Ensure all systems are being properly backed up and restore testing is performed and logged.
- Create and maintain necessary documentation on systems and processes.
- Maintaining/repairing infrastructure components under IT control in concert with the appropriate vendors to provide 100% availability of service.
- Recommending and implementing changes supported by evidence collected from thorough performance analysis.
- Implement automation for repetitive tasks where possible.
- Recommend new technology to improve operations where appropriate.
- Work as an effective member of the general IT team with mínimal supervision.




- Complete changes and maintenance as required.Education and Experience:- Bachelor's Degree or equivalent work experience- 4+ years of Microsoft Windows and/or Linux system administration including Windows Server versions since ****- Experience with Active Directory, Group Policy and SQL Server- Experience with data backup, data retention, and disaster recovery exercises- Experience with VMWare installation and maintenance- Experience with iSCSI SAN (Pure) and/or Dell/EMC Isilon storage a plus- Experience in validated medical device or FDA regulated operations a plus- Knowledge of security frameworks such as NIST, CIS, and ISO a plus- Ability to understand and communicate with a wide variety of people- Ability to investigate, identify and solve problems quickly and efficiently- Ability to work on multiple concurrent projects and activities as both a lead and team member.Skills/Competencies:- Task oriented and required attention to detail- Self motivated and stays current with new technology- Experience with an enterprise support ticketing system, ServiceNow experience a plus- Ability to exercise good judgment in determining work and problem resolution priorities and approaches- Experience with PowerShell scripting and infrastructure automation software and procedures- Experience managing Windows and Linux servers in a production data center environment- Understanding of networking technologies and its impact on servers and automated manufacturing- Project management capabilities- Ability to communicate clearly to understand and disseminate project requirementsPhysical Requirements:- Must be able to lift and transfer up to 30 pounds.
- Domestic and Global travel required - up to 20%.

📌 Systems Analyst (Hybrid) (Guadalajara)
🏢 Insulet
📍 Guadalajara