Excellent customer serviceKiewit Mexico is a company dedicated to providing engineering, procurement, and construction management services.Kiewit Mexico is a subsidiary of one of the largest and most respected engineering and construction organizations in North America.Kiewit Mexico offers construction management and engineering services in a variety of markets, including energy, oil, gas, chemicals, terminals, marine works, and mining.Kiewit Mexico is seeking an experienced IT Support Specialist to join our team.The primary responsibility is to provide deskside and remote support to Kiewit employees, Kiewit subsidiaries, partners, contractors working for Kiewit and job site subcontractors (where/when applicable).
This position supports and assists with implementing Kiewit Technology Group policies and procedures.ResponsibilitiesInstall, configure, troubleshoot, and maintain IT systems and equipment in the fieldProvide support to end-users and assist with technical issuesPerform repairs of software componentsAdminister user accounts, passwords,



and permissions for various systemsMonitor and maintain network systems for optimal performance and uptimeRequirementsBachelor's degree in Computer Science, Information Technology, or related field3+ years of experience in IT support or related field -Experience with Microsoft Windows operating systems and Microsoft Office applicationsFamiliarity with LAN/WAN networking protocols and hardwareExperience with ticketing system - ServiceNow (desirable)Knowledge of audiovisual technology in video conference rooms (desirable)Excellent customer serviceOral and written communication in English and SpanishBenefitsVacation days, Christmas bonus, and vacation bonus above the law standardSavings fundFood vouchersSocial securityHealth Care Plan (Medical, Dental & Vision)Life InsurancePaid Time Off (Vacation & Public Holidays)Training & developmentWellness Resources (Medical appointments at a preferential price and discounts in drugstores and stores)#J-*****-Ljbffr

📌 It Support Specialist (Santiago de Querétaro)
🏢 Kiewit
📍 Santiago de Querétaro