HCL Tech is looking for Service desk with the below skills:
Qualifications/Attributes:
A+ certification and CCNA adecuado or relative hands-on experience
2+ years of experience in Microsoft Windows and network troubleshooting, web-based application support, and familiarity with the entire Microsoft end user suite of products
Strong interpersonal skills and thoughtful and effective communicator (written and oral communication skills)
Experience working with TCP/IP and network connections preferred
Excellent analytical and problem-solving skills
Excellent time management and organization skills
Strong experience and understanding of OfficeO365 Experienced in working with Service-Now platform preferred but not necessary.
Working knowledge/experience with PC Imaging Tools, diagnosis and remote-control tools (MS Teams, Beyond Trust) and Audio/Visual equipment used in presentation/conferences.
Benefits:
Christmas bonus 30 days
Vacation bonus 25%
100% Payroll schema with Social security IMSS.
12 vacation days at first year
Life Insurance
Profit Sharing (PTU) (15 days to 1 month of salary)
Major medical insurance
13% Saving funds ($54,000 anuales aprox)
Meals Allowance ($1,900 mensuales aprox)

📌 Service Desk (Xico)
🏢 HCLTech
📍 Xico