Responsibilities:
Lead and drive continuous quality improvements within cross-functional teams (CFT)
Support Failure Analysis (FA) reports for new product introductions and transfers
Manage and follow up on customer complaints, ensuring timely resolution
Act as the main point of contact for customers on quality-related topics
Review and approve documentation in PFS and Agile systems
Support material disposition and control within MRB processes
Generate Quality Alerts and coordinate containment actions (purges) as needed
Collaborate with internal teams to ensure compliance with quality standards
5+ years of experience as a Quality Engineer in SMT and selective soldering processes (or similar role)
Bachelor’s degree in Electronics, Industrial Engineering, or related field
Strong knowledge of SMT,



through-hole, and conformal coating processes
Expertise in IPC-A-610 standards; Internal Auditor certification is a plus
Experience with non-conforming material management (FPY, PPMs), and problem-solving methodologies (8D, FMEA, Control Plan, MRB)
Excellent written and verbal communication skills, especially with customers
Strong teamwork, ethics, and sense of responsibility
Ability to work in a fast-paced environment with a sense of urgency, including versátil shifts if required
Knowledge of Agile, PFS, Power BI, and LN systems is a plus

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📌 Senior Quality Engineer - SMT & NPI (Centro-Norte)
🏢 Benchmark Electronics Tijuana, S. De R. L. De C. V.
📍 Centro-Norte