Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical Connectors, Fluid Connectors, Robotics and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.

Job Description
As a Robotics Field Robotics Engineer, you provide on-site and remote technical support to ensure optimal performance and reliability of robotic systems. You diagnose, repair, and maintain equipment while acting as a key interface between customers and internal teams, ensuring high service quality and system uptime.

Reports to:

Local Service Manager / Head of Services North America

Responsibilities and Objectives:

Field Service & Customer Support

Provide on-site repair, troubleshooting, maintenance, and programming support

Diagnose robotic systems and resolve issues efficiently

Restore system operation and ensure customer satisfaction

Support commissioning and emergency interventions

Remote Support & Hotline





Provide technical support via phone and email

Manage customer hotline requests

Guide customers through troubleshooting and resolution remotely
Service Execution & Reporting

Document activities in CRM

Track system performance and issues

Coordination & Improvement

Coordinate with service management and teams

Provide feedback for continuous improvement

Support knowledge sharing

Adheres to all safety, quality and environmental standards

Qualifications

Bachelor’s or Associate degree in Engineering, Robotics, or related field

3+ years experience in robotics or industrial automation

Strong robot programming and troubleshooting skills

Knowledge of electrical, mechanical, and control systems

Ability to read and interpret technical documentation

Strong communication and customer interaction skills

Willingness to travel up to 75%

Additional Information
Willingness to travel as required both domestically and internationally (up to 75%)

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📌 Robotics Field Engineer - MEX (Santiago Mexquititlán Barrio 1ro.)
🏢 STÄUBLI
📍 Santiago Mexquititlán Barrio 1ro.