How will you make a difference?
As a Senior Field Service Engineer, you will support customers throughout Mexico serving as the primary regional technical authority and customer‑facing service representative. You will be responsible for leading onsite commissioning, advanced troubleshooting, maintenance, and long‑term support of industrial combustion and heating systems.

Typical Day
Field Service Responsibilities

Lead commissioning, troubleshooting, maintenance, and optimization of new, existing, and retrofitted industrial combustion systems across Mexico

Perform advanced diagnostics and root cause analysis on complex mechanical, electrical, and controls‑related system issues

Review, adjust, and support PID loop programming in single‑ and multi‑loop control systems

Utilize, interpret, and analyze data from electronic diagnostic tools such as multimeters, pressure and flow transmitters, and combustion analyzers

Serve as the primary technical liaison for customers, including plant operators, engineers, maintenance teams, and management

Provide expert technical recommendations to improve system performance, reliability, efficiency, and safety

Mentor and support less‑experienced service personnel, contractors, or local support resources as required

Collaborate closely with U.S.-based sales, engineering, project management, and service teams to resolve technical challenges and support ongoing projects

Prepare detailed service reports, timesheets, and technical documentation following each field assignment

Ensure strict compliance with Bloom Engineering safety standards, customer site requirements, and applicable local and international safety regulations

Commercial & Customer Support Responsibilities

Support Bloom Engineering’s commercial efforts in Mexico by:

Facilitating and promoting the sale of on-site services to new and existing customers

Making spare parts recommendations to Bloom’s installed customer base

Identifying new service or equipment sales opportunities with both existing and prospective customers

Gathering detailed technical information on customer heating applications to support corporate engineering, applications, and sales teams in solution development and proposal preparation





Collecting and relaying technical details related to customer warranty claims

Build, maintain, and strengthen long‑term customer relationships, acting as a trusted technical advisor and representative of Bloom Engineering

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of the job, the employee is required to stand, walk, hear, and handle and operate objects, tools, and controls, and reach with hands and arms. The employee will regularly be required to climb, balance, stoop, kneel, crouch, or crawl. The employee must be able to lift up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Environment: While performing the duties of this job, the employee regularly works in a dirty and hot industrial environment. The employee will be required to use personal protective equipment to prevent exposure to workplace hazards.

Mental Demands: While performing the duties of this job, the employee is regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; and interact with other employees, customers, and vendors.

Qualifications
What do we want to know about you?

Required Qualifications

Bachelor’s degree or higher in engineering (Mechanical, Electrical, Mechatronics, Chemical, or equivalent technical discipline)





Minimum of ten (10) years of field service experience supporting industrial combustion or heating systems

Strong understanding of fundamental combustion principles, including air‑to‑fuel ratios, flammability limits, NOₓ formation mechanisms, and available heat

Minimum of two (2) years of direct experience working with Bloom Engineering equipment

Demonstrated experience supporting industrial customers throughout Mexico

Working knowledge of NFPA 86 and comparable industrial combustion safety codes

OSHA 10‑Hour and NFPA 70E safety training (or ability to obtain)

Valid driver’s license required (international driver’s license preferred)

TN Visa or ability to qualify for one

Willingness and ability to travel regularly (up to 80% of the time required) throughout Mexico

Able to write reports in English to summarize findings and work completed

Fluency in Spanish with professional speaking proficiency in English

Desired Characteristics

Ability to travel internationally (primarily to the U.S.) for training and overflow service support

Extensive experience with industrial combustion systems, burners, furnaces, and heat‑processing equipment

Strong background in calibration, configuration, and analysis of mechanical and electrical instrumentation

Ability to read and interpret technical manuals, mechanical drawings, and electrical schematics

Experience following and troubleshooting PLC ladder logic

Strong working knowledge of PID control systems and industrial instrumentation

Strong understanding of industrial safety standards and field best practices

Advanced troubleshooting, analytical, and problem‑solving skills

Proficiency with Microsoft Office applications

Proven ability to operate independently while managing customer expectations and complex field assignments

Prior experience serving as a regional, lead, or senior field service engineer

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know – we’ve got you.

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📌 Field Service Engineer – Mexico (Ejido del Centro)
🏢 Wabtec
📍 Ejido del Centro