**Order Entry Specialist**:
**At ABB, we are dedicated to addressing integral challenges.
Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
That's our story.
Make it your story.
**:
**This position reports to**:
Sales Support Manager - Customer support
**Your role and responsibilities**:
In this role, you will have the opportunity to be responsible for accurately recording customer purchase orders in the order management system.
Each day, you will ensure timely cross-functional issue resolution, including order cleaning for both manual and electronic orders.
You will also showcase your expertise by utilizing the necessary tools and adhering to Service Level Agreements.
The work model for the role is: #L-Hybrid This role is contributing to the ELECTRIFICATION Team and Stakeholders.
You will be mainly accountable for: - Ensuring proactive communication with customers and internal functions to guarantee customer satisfaction by providing relevant information.




- Securing clean order entry as per the relevant requirements, including prices, spike quantities, dates, customer, and company data, etc., enabling seamless order execution in the system.
- Liaising with customers in case of inexecutable request dates or quantities to ensure on-time delivery aligned with customer needs.
- Collecting and archiving documentation related to orders and recording assumptions and decisions made during the process, in the systems, within your area of responsibility.
**Qualifications for the role**:
- Bachelor ́s Degree in Finance, Accounting, Business or similar.
- +1 years of experience working in similar position.
- Knowledge: Administrative skills.
- Experience in customer service and collections.
- Programming skills (Macros, java, PowerApps, SharePoint, etc.).
- Experience in EXCEL (PIVOT TABLES).
- Strong personality and extroverted.
- Advanced level of English.
**Benefits**:
- Retirement plan
- Life insurance
- Accident insurance
- Paid Parental leave (gender neutral)
- Wellbeing program
**More about us**:

📌 Order Entry Specialist (Ciudad Apodaca)
🏢 ABB
📍 Ciudad Apodaca