Introduction
**At IBM, work is more than a job - it's a calling**: To build.
To design.
To code.
To consult.
To think along with clients and sell.
To make markets.
To invent.
To collaborate.
Not just to do something better, but to attempt things you've never thought possible.
Are you ready to lead in this new era of technology and solve some of the world's most challenging problems?
If so, lets talk.
Your Role and Responsibilities
Required Technical and Professional Expertise
Ability to work in a team to troubleshoot and solve complex problems
Tier 1 analyst support, eyes on glass on Splunk which is now their SIEM.
Also other tool feeds and alerts.
Responding to alerts, initial triage and escalation.
Support on shift 2 and 3 evening/night
Initiate triage on notable (network detection / intrusion) events in order to determine if malicious activity is occurring or has occurred within the NextEra enviroment
Escalate potential Cybersecurity issues and participate in investigation triage calls
Accuratly document findings in the appropriate system an close out investigations
3rd shift potential
Preferred Technical and Professional Expertise
NA
About Business UnitIBM Consulting is IBM's consulting and integral professional services business, with market leading capabilities in business and technology transformation.
With deep expertise in many industries, we offer strategy,



experience, technology, and operations services to many of the most innovative and valuable companies in the world.
Our people are focused on accelerating our clients' businesses through the power of collaboration.
We believe in the power of technology responsibly used to help people, partners and the planet.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company.
They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers.
The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?

📌 Security Intel & Operations Consultant (Guadalajara)
🏢 IBM
📍 Guadalajara