OverviewThe firm, established in ****, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.PositionCustomer Service AdministratorDetailsIndustry: Logistic CompanyWork location: Binan LagunaWork schedule: Monday to FridaySalary: Php18,000-Php25,000Work setup: On siteBenefitsHMOGovernment benefits13th Month PaySick LeaveJob RequirementsBachelor's degree holderWith at least 1-2 years of experience as a Customer Service StaffAmenable to work in Technopark, Binan LagunaCan attend face to face interviewCan start as soon as possibleJob ResponsibilitiesHandles daily back-office customer service operations,



responding to client inquiries via email and phoneEnsures all customer requests are addressed in a timely, accurate, and professional mannerProvides support to team members by sharing product knowledge, best practices, and process guidancePrepares and maintains reports on inquiry volumes, resolution times, customer feedback, and service trendsActs as a key point of contact for escalated back-office customer concerns, working toward effective resolutionRecruitment ProcessInitial InterviewFinal InterviewJob Offer
#J-*****-Ljbffr

📌 Customer Service Administrator (México)
🏢 J-K Network Services
📍 México