**OBJECTIVE**:Based on General Knowledge of the Company's Products (Goods and/orServices) acts as the Customer's contact regarding Billing, Warranty Services, Product Specifications as well as Scheduled Shipping and Shipping Information.
**MAIN FUNCTIONS**:1.
Based on General Knowledge of the Company's Products (Goods and/or Services) acts as the Customer's contact regarding Billing, Warranty Services, Product Specifications as well as Scheduled Shipping and Shipping Information.2.
Handles all inquiries from Customers performing extensive research and/or Coordinating with other Departments as required obtaining solutions.3.
May Coordinate Product Returns for exchange or rework.4.
Formulates the required Reports and Prepares General Correspondence.5.
Meets the Established Procedures and the Policies of the Organization.




**EDUCATIONAL REQUIREMENTS**: High School or Technical Studies.
**EXPERIENCE REQUIRED**:1 to 3 Years in Customer Service.New Grads are welcome!
**LEVEL OF ENGLISH FLUENCY**: Intermediate-Advanced (Technical Reading and Conversation).
**COMPUTER USAGE**: Intermediate/Basic (Use of Office: Word, Excel, Power Point,Etc.) or Application Programs.
- Requires Service Attitude and Handling Conflict.
**Job Type**: ContractContract length: 3 monthsApplication Question(s):- Can you have a conversation in english?
- Are you okay with this position being temporary (3 months)?
Work Location: In person

📌 Shipping/Customer Service Rep (Temporary) (Rosarito)
🏢 North American Production Sharing
📍 Rosarito