Project Manager – Professional Services

Location: Mexico Cit

ySchedule: Hybrid, with Wednesdays and Thursdays required in the offic

eCompensation: Up to $1,000,000 MXN annually. We may consider an exceptional candidate around $1.1M MXN, but candidates near $1.5M MXN will be too far above budget

Required qualification

- s: Fluent English and Spanish, including speaking, reading, and writing (Portuguese is a plus but is not required
- ). Approximately 5–7 years of relevant experien
- ce Professional Services, customer-facing project management, engagement management, implementation, or delivery experien
- ce Experience managing several short, fast-moving customer projects simultaneous
- ly Experience working directly with customers and Sal
- es Ability to scope, estimate, quote, and help negotiate Professional Services engagemen
- ts Experience managing a small team, ideally Technical Account Managers or similar technical/customer-facing professiona
- ls Strong business mindset with enough technical knowledge to understand the work being performed by enginee

rs

Technical backgrou

nd: The candidate does not need to be a technical expert, but should understa

- nd: Enterprise software deployme
- nts Software integrations within customer data cent
- ersIT infrastruct
- ure Cryptography, encryption, decryption, and digital certifica

tesDRM, digital media, content protection,



broadcast technology, streaming, cybersecurity, or telecom experience would be especially valuab

le.
Role responsibilit

- ies: Approximately 70% project execution and deli
- very Professional Services pre-sales sup
- port Working with Sales and customers to scope and quote proj
- ects Managing approximately 5–10 active customer engagements, depending on project
- size Helping develop and standardize the Technical Account Management func
- tion Managing three Technical Account Mana
- gers Building greater collaboration and consistency across the TAM

team Most projects last approximately one to three months, so the candidate must be agile, responsive, organized, and comfortable switching between multiple customer engageme

nts.
Adecuado titles to ta

- rget: Engagement Ma
- nager Professional Services Ma
- nager Professional Services Project Ma
- nager Customer Project Ma
- nager Technical Project Ma
- nager Implementation Ma
- nager Delivery Ma
- nager Technical Account Ma
- nager Solutions Delivery Ma

nager
Do not target candidates who have

- only: Internal IT project management expe
- rienceR&D; or product-development project management expe
- rience Long-term multiyear project expe
- rience No direct customer ex
- posure No Professional Services or software implementation back

ground

📌 Project Manager-Professional Services (Ciudad de México)
🏢 GTN Technical Staffing
📍 Ciudad de México