Resolve IT tickets (Incidents / Request for Service) related to the CREO, Windchill, and PLM module in SAPLead the implementation/improvement of new processes/tools through the Business demand management processUnderstand & document business requirementsDevelop functional specifications from business requirementsDevelop, document, implement and present new solutionsCoordinate the end-to-end testingCreate training documentsRollout new versions of the existing tools/processes in the region along with the Integral teamParticipate in PLM module rollout of S4 HANAProvide Project SupportProvide Training to key usersRequirementsGraduate Degree in Mechanical Engineering or Software Engineering3 to 5 years of experienceCore CompetenciesDemonstrates expertise in resolving IT tickets related to CREO, Windchill, and PLM modules in SAP,



while effectively leading process improvements and providing training to key users.
Proficient in developing functional specifications and coordinating end-to-end testing for new solutions.Highest-signal resume keywordsCREOWindchillPLM Module in SAPS4 HANA RolloutProject SupportATS Optimization KeywordsHard SkillsFunctional Specification DevelopmentBusiness Requirements DocumentationEnd-to-End Testing CoordinationProcess Improvement ImplementationTraining Document CreationSoft SkillsCommunicationCollaborationCertifications & QualificationsGraduate Degree in Mechanical EngineeringGraduate Degree in Software EngineeringIndustry KeywordsIT Ticket ResolutionBusiness Demand ManagementSolution DevelopmentUser TrainingVersion Rollout
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📌 It Application Analyst (Heroica Puebla de Zaragoza)
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📍 Heroica Puebla de Zaragoza