**About Us**:
At Smart Pro Connect, we pride ourselves on delivering exceptional customer service while maintaining the highest standards of professionalism. We are seeking a **Bilingual Customer Service Representative** with near-native English proficiency to join our talented team. This role offers the perfect blend of customer interaction and administrative support, making it an ideal opportunity for those who excel in a dynamic and fast-paced environment.
**Key Responsibilities**:
- **Client Communication**: Handle inbound and outbound calls with clients, ensuring clear and professional communication.
- **Administrative Support**: Perform back-office tasks, including data entry, documentation, and coordination with other departments.
**What We’re Looking For**:
- **Bilingual Proficiency (English/Spanish)**: Exceptional command of English, both written and spoken, is essential as you will be interacting primarily with English-speaking clients.
- **Detail-Oriented**: Strong organizational skills and a keen eye for detail.
- **Self-Motivated**:



Ability to work independently while being a proactive member of the team.
- **Adaptable**: Comfortable adjusting to different time zones and seasonal schedules.
**Why Work With Us?**
- **Competitive Salary**: We offer a salary package that reflects your skills and experience.
- **Comprehensive Benefits**: Including:
- **IMSS Affiliation**: Full access to medical care and social security benefits.
- **INFONAVIT**: Housing credit benefits.
- **FONACOT**: Consumer credit options.
- **Aguinaldo**: Annual bonus equivalent to 15 days of salary.
- **Vacation Days**: 12 days of paid vacation per year, in accordance with the law.
**Ready to Make an Impact?**
Pay: $14,500.00 per month
**Experience**:
- Customer Services: 1 year (required)
**Language**:
- English (required)
**Location**:
- 06600, Ciudad de México, CDMX (preferred)
Work Location: In person
Application Deadline: 30/09/2024

📌 Customer Service Representative (Csr) (Ciudad de México)
🏢 Smart Pro Connect
📍 Ciudad de México