Pay is $1,000-$1,100 USD per month based on experience.
Must speak fluently in both English and Spanish.
**Role Responsibilities**
- Field inbound calls from both students and schools.
- Make 125-200 outbound calls per day to delinquent students.
- Provide exemplary customer service in every interaction.
- Work w/ students to get back on track and meet monthly collection goals.
- Manage escalated accounts and thoroughly review next steps.
- Follow all SOPs to ensure efficiency and consistency.
**Role Requirements**
- Extremely comfortable spending the day on the phone and interacting w/ people.
- Hard working and personally responsible.
- Must have own computer w/ speaker and camera capabilities.
- Must have reliable internet.
- Ability to multitask in a fast-paced environment.
- Basic understanding of student loans and Income Share Agreements.
- Comfortable working fully remote.
- Experienced in working remote and utilizing avenues like Slack or Teams to stay connected throughout the day.
- Motivated and driven to reach goals.
- Strong negotiation skills.
- Organized.
Pay: $19,679.70 - $21,647.67 per month
Experiência:
- Collections: 2 años (Obligatorio)
Work Location: Remote

📌 Collections Specialist (México)
🏢 Mia Share
📍 México