** + 2 YEAR OF EXPERIENCE IN COLLECTIONS AND CUSTOMER SERVICE**
**+1 YEAR OF EXPERIENCE AS A SUPERVISOR OR TEAMLEAD **
HIGH SCHOOL DIPLOMA OR EQUIVALENT
- TWO YEARS’ EXPERIENCE IN CUSTOMER SERVICE OR RELATED FIELD
- EXCELLENT CUSTOMER SERVICE SKILLS
- EXCELLENT COMMUNICATION SKILLS
- PROFICIENT WITH MICROSOFT (EXCEL, POWERPOINT, ETC.)
- BILINGUAL ENGLISH/SPANISH IS A MUST JOB DESCRIPTION MAKING OUTBOUND CALLS ON DELINQUENT ACCOUNTS
- RECEIVING INBOUND CALLS ON DELINQUENT ACCOUNTS
- HANDLING REDEMPTIONS
- HANDLING REPOSSESSED ACCOUNTS
- OUT FOR REPOSSESSION REVIEWS
- SKIP TRACING
- LOAN HARDSHIP REVIEWS
- MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE
- IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT REVIEW
- PROVIDING OUTSTANDING CUSTOMER SERVICE
- MAINTAINING REQUIRED STANDARDS SET BY THE DEPARTMENT




- ADHERENCE TO COMPANY POLICIES AND PROCEDURES
SHIFT:
08:00-18:00 MONDAY TO THURSDAY 08:00 TO 17:00 FRIDAY AND SATURDAY
OR 11:00 - 20:00 MONDAY TO THURSDAY, / / SUNDAY + 1 WEEK DAY OFF.
SALARY AND BENEFITS:
$21,000 GROSS MONTHLY + 8,000 MONTHLY BONUS +TRICOLOR BENEFIT PACKAGE 1,400 FOOD SERVICE, 2% SAVINGS FUND + 20 DAYS CHRISTMAS BONUS + ALL LEGAL BENEFITS
Tipo de puesto: Jornada completa
Sueldo: $25,000.00 al mes
Beneficios:
- Estacionamiento de la empresa
- Vales de despensa
Pago complementario:
- Bono de productividad
- Bono mensual
Tipo de jornada:
- Diurno
- Incluye fines de semana
- Turno de 8 horas
- Turno matutino
- Turno vespertino
Lugar de trabajo: Empleo presencial

📌 Hard Collections (Zapopan)
🏢 Intugo
📍 Zapopan