**Vacante para la empresa HRPV Human Resources Puerto Vallarta en Guadalajara, Jalisco**:
Job Title: Bilingual Customer Support
Location: Guadalajara (On-site)
Salary Range: $14,000-$16,000 MXN/month
**Key Responsibilities**:
- Handle customer calls efficiently and professionally, providing accurate solutions to inquiries.
- Maintain detailed and accurate records of all customer interactions and resolutions.
- Assist customers with troubleshooting, guiding them through necessary steps.
- Work collaboratively with other departments to escalate and resolve complex issues.
- Uphold a professional, courteous demeanor at all times.
**Requirements**:
- Proficiency in both Spanish and English (verbal and written).
- Excellent communication and problem-solving skills.




- Strong attention to detail and the ability to manage multiple tasks.
- Prior experience in customer service or call support roles is preferred.
- Ability to work in a dynamic and fast-paced environment.
- Experience in Marketing and Social Selling is a plus.
**Required Documents for Application**:
- RFC (Federal Taxpayer Registry)
- Proof of address
- Valid identification
- CURP (Unique Population Registry Code)
- NSS (IMSS number)
**Nível de educación deseada**:
Media Superior
**Nível de experiência deseada**:
Nível Inicial
**Función departamental**:
Atención al cliente
**Industria**:
Call Centers / Telemarketing

📌 Bilingual Customer Support (Guadalajara)
🏢 HRPV - Human Resources Puerto Vallarta
📍 Guadalajara