Company Description

Royal Caribbean Group is a leading cruise vacation company, delivering unforgettable experiences through its integral brands: Royal Caribbean, Celebrity Cruises, and Silversea. With a multicultural team of employees representing over 126 countries, we foster an inclusive workplace where diversity is celebrated, and everyone feels empowered. Recognized as one of the World’s Most Ethical Companies, we prioritize compliance, integrity, and doing the right thing.

Operating a world-class fleet traveling to over 800 destinations, we are committed to providing the best vacation experiences while protecting the oceans and supporting global communities. For more information, visit our careers page at Royal Caribbean Careers.

Qualifications:

- Minimum of two (2) years Butler/guest facing services experience in a luxury environment.
- Excellent fluent English (verbal and written). Conversational in an additional languages is mandatory such as (German, Portuguese, French, Italian, Spanish, Mandarin, Chinese, Japanese, Russian, Arabic).
- Professional butler or luxury service certification such as “The International Butler Academy) is required.
- Strong emotional intelligence is required with resourceful thinking and a working knowledge of conflict resolution,



food and beverages and the ability to confidently speak on and properly serve such items.
- Comprehensive understanding of ultra-luxury hospitality standards and bespoke guest service delivery.
- Mastery of formal dining etiquette, silver service and in-suite fine dining presentation
- Deep understanding of VIP, celebrity, and high-net-worth guest expectations.

Duties and Responsibilities

- :Deliver personalized Butler service by preparing and maintaining guest suites according to preferences and company standard
- sFully knowledgeable of the in-suite services, food and beverages, basic etiquette, amenities, functions, and system
- sCoordinate and provide in-suite services including dining, amenities, housekeeping support, laundry, packing/unpacking, shoeshine and any other special request
- sMaintain accurate guest history records and communicate effectively with supervisors and other departments ensuring prompt recover
- yAssist in booking reservations for restaurants, spa, shore excursions and private tours as required
- .Maintain cleanliness, organization, inventory, and public health compliance in suites, pantries, and assigned area

📌 Butler (Ciudad de México)
🏢 Silversea
📍 Ciudad de México