04 ago
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Interglass
|
Belenes Norte
04 ago
Interglass
Belenes Norte
We are The Uncommon Lubricant Company, a Mexican company with over 41 years of experience transforming industries such as glass, steel, mining, and aluminum through innovative lubrication technologies. We believe in doing things differently through technology, knowledge, and communication that truly make a difference.
We’re looking for someone highly organized, analytical, and globally minded who wants to grow with us and become the key link between our global commercial partners and internal teams.
**Key Responsibilities**:
1. Project Opportunities - Distribution Partnerships
- Follow up with technical consultants to ensure business opportunities from plant visits (Mexico & South America) are logged in the CRM and properly monitored.
- Manage quote requests from sales representatives in coordination with business partners.
- Coordinate sample testing and share results with partners.
2. Order Management - Agency Partnerships
- Handle customer and consultant inquiries, request and deliver quotes, and follow up to ensure satisfaction and deal closure.
- Verify customer purchase orders and forward them to business partners for processing and fulfillment.
- Confirm shipments and ensure timely delivery.
3. Business Partners Visit Coordination
- Plan visit agendas for business partners in Mexico and South America.
- Maintain an up-to-date plant capacity database
- Coordinate technical support visits for equipment installation, startup, or repair.
4. Business Partner Commissions
- Record and monitor all commission payments.
- Generate analytical reports for strategic decisions.
- Fiscal Warehouses Inventory Management (Italy & Netherlands)
- Oversee inventory levels and analyze consumption to plan timely restocking.
5. Virtual Consultant (Website Leads)
- Follow up on incoming web leads, ensure prompt responses, and track quote progress.
6. Glassman Latin America Exhibition Coordination (Biennial)
- Support event planning and execution in collaboration with the Branding team.
- Coordinate booth construction, promotional materials, social media content, and giveaways.
- Arrange catering services and appreciation dinners for partners and clients.
- Confirm attendance of customers through technical consultants.
**Requirements**:
- Degrees: International Business, International Relations, Industrial Engineering, or related fields.
- Experience: 2-3 years in similar roles or in customer service.
- CRM: Experience with any CRM platform (preferably HubSpot).
- Office Tools: Proficiency in Excel, Word, and digital platforms.
- English: Intermediate-advanced level (B2 or higher) - mandatory for daily communication with partners.
- Preferred: Basic knowledge of international trade (export processes, customs documentation, and order management).
- Location: Zapopan, Jalisco
**Lo que ofrecemos**:
- Sueldo mensual bruto entre $22,000 y $25,000 MXN (según experiência).
- Prestaciones superiores a la ley:
- Fondo de ahorro
- Aguinaldo de 30 días
- Reparto de utilidades
- Comedor subsidiado
- Seguro de Vida
- Seguro de gastos médicos mayores
- Entre otros incentivos
- Un entorno de trabajo donde se valora la iniciativa, la creatividad y la evolución constante.
**Interested?**
**Make it different. Do it with purpose.**
**The Uncommon Lubricant Company**
**Language**:
- English (required)
Work Location: In person
📌 Responsable de Soporte a Socios Comerciales (Belenes Norte)
🏢 Interglass
📍 Belenes Norte