**Position Type**:
Full time
** Type Of Hire**:
Experienced (relevant combo of work and education)
** Education Desired**:
Bachelor of Computer Science
** Travel Percentage**:
0%
**Job Description**:
- GENERAL DUTIES & RESPONSIBILITIES
- Meets commitments and provides excellent customer service at all times with internal and external clients.
- Provides status reports (written and/or verbal) that are detailed to tasks and difficulties encountered - enables managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted.
- Ensures issues resulting in customer outage is escalated appropriately through TSG management.
- Participates in logical design process of strategic projects and responsible for the physical design/implementation.
- Participates as a member of development support team on projects.
- Follows and meets project timelines and deadlines.
- Provides maintenance of physical database:
- Creates physical database objectives following established standards and processes employed by database team.
- Enforces database standards and follows up on inconsistencies.
- Performs routine reviews of databases and systems to ensure acceptable levels of performance.
- Reports problem performance areas and recommendations for improvement.
- Follows up on recommendations and actively pushes for implementation as appropriate.
- Understands and applies database concepts such as database definitions, parameters, database component placement, reorganization, access methods and security definitions.
- Provides 24/7 support of production database environments.
- As primary administrator,



provides on call support as needed for on-call issues with database environments and provides follow up and permanent resolution for reoccurring issues.
- Implements backup/recovery procedures to protect integrity of data in database environment.
- Actively manages backups along with other database administrators to ensure processes are successful and we can recover as a result.
- If necessary, participates in recovery of databases and assists with disaster recovery testing and documentation.
- Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor’s degree or the equivalent combination of education, training, or work experience.
GENERAL KNOWLEDGE, SKILLS & ABILITIES
- Experience in project management methodologies is desired including ability to estimate, plan, manage and communicate activities/deliverables of a mid-size project plan, i.e., a plan that affects a single system or product family and uses multiple resources
- Working knowledge of at least one database management system or a proven ability to learn new technologies and use that knowledge effectively
- Effective communication and team skills with an ability to cooperate, present to and participate with peers/team members
- Basic knowledge of operating systems and systems administration concepts
- Personal commitment to stay current with latest technology concepts
- Good problem solving, analytical and critical thinking skills




- Identifies and resolves less clearly defined problems using established procedures and/or protocols as guidelines.
FIS JOB LEVEL DESCRIPTION
Advanced professional role requiring high skill with extensive proficiency. Demonstrated competency of the Database Administrator II role is required. Works independently with only administrative supervision and the ability to overcome major obstacles and recognize early when issues should be escalated or a senior peer needs to be consulted. Wide latitude for independent judgment and is expected to provide guidance to others on the database staff. Effectively communicates with all levels of technical and non-technical personnel. Ability to negotiate complex processes and issues with others. Contributes to the development, documentation and implementation of database standards or guidelines. Assigned to the most highly visible, sensitive and critical systems. Typically requires a minimum of five years of experience in database management.
**Privacy Statement**
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
**Sourcing Model**
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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📌 SQL Db Administrator Senior (Peñón de los Baños)
🏢 Fidelity National Information Services
📍 Peñón de los Baños