We are seeking an accomplished and experienced **Chief UX Designer**to join our team.
In this role, you will lead critical design discussions, leverage Figma for rapid prototyping, support user testing processes, and lay the groundwork for extended implementation phases. You will play a key role in delivering user-focused designs that align with strategic business goals and enhance customer interactions.
**Responsibilities**
- Oversee design initiatives for projects focused on improving customer service through Playbook enhancements
- Facilitate design workshops while collaborating with multidisciplinary teams and external stakeholders
- Conduct design evaluations and refine the design system to ensure consistency and quality
- Lead design efforts and drive the discovery phase for new projects
- Manage smaller design updates and prioritize project stabilization and maintenance activities
- Guide the initial commitment phase of design projects, implementing necessary adjustments
**Requirements**:
- At least 7 years of experience in UX design with a proven track record of leading design initiatives
- Minimum of 2 years in managing and leading design or development teams
- Participation in at least 2 full-cycle projects or involvement in multiple projects across various development lifecycle stages
- Proficiency in Figma for prototyping and design-related tasks
- Familiarity with ReactJS to understand and facilitate design integration with development processes
- Expertise in developing UX strategies and overseeing comprehensive design roadmaps
- Ability to work independently and lead design workshops with confidence
- Skilled in setting up design operations and conducting thorough design assessments
- Self-motivated with the ability to take ownership and drive projects forward
- Fluent English communication skills,



both written and spoken, at a C1 level or higher
**We offer**
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Monthly non-taxable amount for the electricity and internet bills
EPAM is a leading integral provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

📌 Chief UX Designer (México)
🏢 Epam Systems
📍 México