03 ago
|
MTS Globe
|
Cancún
otsglobe, part of the mts globe group, seeks a director of operations & customer service americas to lead the regional operational performance for accommodation, transfers, and excursions. The role focuses on profitability, risk mitigation, and delivering a seamless traveler experience across the americas.
the successful candidate will manage a small team, collaborate with commercial, contracting, product, and finance, and drive continuous improvement initiatives while ensuring service standards
#j-18808-ljbffr
📌 Head of ops & customer experience - americas (Cancún)
🏢 MTS Globe
📍 Cancún