- Resolve IT tickets (Incidents / Request for Service) related to the CREO, Windchill, and PLM module in SAP
- Lead the implementation/improvement of new processes/tools through the Business demand management process
- Understand & document business requirements
- Develop functional specifications from business requirements
- Develop, document, implement and present new solutions
- Coordinate the end-to-end testing
- Create training documents
- Rollout new versions of the existing tools/processes in the region along with the Integral team
- Participate in PLM module rollout of S4 HANA
- Provide Project Support
- Provide Training to key users

Requirements

- Graduate Degree in Mechanical Engineering or Software Engineering
- 3 to 5 years of experience

Core Competencies

Demonstrates expertise in resolving IT tickets related to CREO, Windchill, and PLM modules in SAP, while effectively leading process improvements and providing training to key users.



Proficient in developing functional specifications and coordinating end-to-end testing for new solutions.

Highest-signal resume keywords

- CREO
- Windchill
- PLM Module in SAP
- S4 HANA Rollout
- Project Support

ATS Optimization Keywords

Hard Skills

- Functional Specification Development
- Business Requirements Documentation
- End-to-End Testing Coordination
- Process Improvement Implementation
- Training Document Creation

Soft Skills

- Communication
- Collaboration

Certifications & Qualifications

- Graduate Degree in Mechanical Engineering
- Graduate Degree in Software Engineering

Industry Keywords

- IT Ticket Resolution
- Business Demand Management
- Solution Development
- User Training
- Version Rollout

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📌 IT Application Analyst (Heroica Puebla de Zaragoza)
🏢 Jobtailor
📍 Heroica Puebla de Zaragoza