04 ago
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Swiss Re
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México
swiss re is seeking an application support engineer to provide second-level user support for corporate solutions users, with a focus on north america within a general, distributed environment. You will monitor applications, maximize availability, and escalate outages as needed to restore service efficiently.
the role emphasizes incident management, problem management, and collaboration with cross-functional teams to deliver timely resolutions and uphold high internal customer satisfaction.
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📌 Application support engineer ii - global incident lead (México)
🏢 Swiss Re
📍 México