Responsibilities

- Provide technical support and service for customers focused on our Offshore Crane products
- Quote upgrades, services, and non‑standard solutions
- Liaise with factory for technical enquiries and feedback
- Manage special projects
- Monitor and ensure the correct fulfillment of local service contracts
- Oversee customer service issues, including participation in scheduled customer service meetings
- Produce daily and project‑based reports to the local Head of Customer Service

Qualifications

- Excellent knowledge of electronic, hydraulic, and mechanical systems (theory and practical)
- Knowledge of Liebherr products and programs is an advantage
- Excellent diagnostic skills
- Strong commitment to workplace safety
- Good communication skills and cultural awareness




- Strong knowledge of the English language in understanding, writing, and speaking
- Knowledge of MS Office

Additional Requirements

- Maintain a valid driver’s license and passport at all times
- Ability to travel to the U.S. for business is required (e.g., B1/B2 visa)

Foreign Languages

- Proficiency in English for understanding documentation and communication

Location

Ciudad de México, Queretaro

Contact

Karla Valeria Rivera Cedeno

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📌 Technical Advisor Offshore Cranes (Santiago de Querétaro)
🏢 Liebherr Group
📍 Santiago de Querétaro