job description

- enter and accurately process customer orders through the relevant systems.
- provide timely updates and confirmation to customers regarding their orders.
- coordinate with sales, supply chain, and back-office teams to resolve any issues.
- monitor order status and manage pending orders effectively.
- address and resolve customer complaints promptly and professionally.

job description

- enter and accurately process customer orders through the relevant systems.
- provide timely updates and confirmation to customers regarding their orders.
- coordinate with sales, supply chain, and back-office teams to resolve any issues.
- monitor order status and manage pending orders effectively.
- address and resolve customer complaints promptly and professionally.

qualifications

- bachelor’s degree in business or a related field, or equivalent experience.
- minimum of 1 year of customer service experience, preferably in a manufacturing environment.
- proficiency in english and strong communication skills.
- detail-oriented with excellent problem-solving abilities.
- ability to work in a fast-paced environment and effectively prioritize tasks

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📌 Customer service representative jr. (Monterrey)
🏢 Bosch México
📍 Monterrey