About the Company Based on versátil foams, cellular rubber and non-woven materials, we develop and manufacture customised products. Masterfoam produces in the Netherlands, Romania, Spain and Mexico and has a sales office in Germany. Masterfoam is an established partner of automotive suppliers, the packaging industry and general industry.

Customer Service

Representative (CSR) On location: Focal point for customers providing information about products, resolving complaints, processing orders/releases and ensuring customer satisfaction through professional and timely support. Respond to customer inquiries by phone, email, chats or in person

Meet performance KPIs such as: Deliveries on time, customer satisfaction and quality deliveries Bachelor's degree according to the position description

At least 2-3 years of experience in customer service position ERP management and Office software





Service attitude

Full-time position in an international manufacturing group with presence in Mexico, the Netherlands, Romania, Spain and Germany. Direct exposure to automotive and industrial customers. Opportunity to work closely with Finance, Logistics, Quality, Production and Sales.

Professional development in ERP, customer service, planning and operational coordination. Legal benefits and stable employment conditions. Collaborative work environment with direct impact on customer satisfaction and delivery performance.

This is a full-time, on-site position.

Please send your application in English to: M.Cipres 332 Santa Rosa Jauregui, 76220 Querétaro, México web:

📌 Weekend Client Services Rep (Santiago de Querétaro)
🏢 Masterfoam Group
📍 Santiago de Querétaro