Join the Coolest Call Center
Confie is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business.
Back Office Representative Work From Home Confie
Legal benefits
IMSS
AFORE
Infonavit
Vacations in accordance with the law
Vacation Premium 25
Christmas Bonus Aguinaldo
Profit Sharing PTU
Paid Leave Maternity and Paternity
Additional Benefits
Weekly Pay
Monthly Home Office Allowance 200 MXN 100 MXN for internet and 100 MXN for electricity
Savings Fund 2.5
Paid Leave for marriage and loss of immediate family members
Minor Medical Insurance
Life Insurance Coverage up to MXN 250,000
Balance Days Additional paid days off
Creditas Payrolldeducted loans
TripBeat by RCI Travel membership offers and promotions on trips and experiences
Optional Benefits
Dental Insurance
Employees Mortuary Fund
Family Mortuary Fund
Savings Account
OPL by AON Car and motorcycle insurance for employees and extended family members
Requirements
English proficiency at B2 level or higher
Strong communication and activelistening skills




Basic computer skills
At least 1 year of call center experience Must
Back Office experience 1 year
You must be available to work fulltime.
Responsibilities
Review and process insurance policy updates and changes within the Atlas management system.
Reconcile premiums, payments, and refunds to ensure accurate financial records.
Investigate and resolve discrepancies related to policies, transactions, and account balances.
Apply deposits and accurately record financial information in the appropriate systems.
Collaborate with branch offices, insurance carriers, and external vendors to follow up on and resolve outstanding issues.
Dont miss out on the opportunity to be part of a growing team and make a difference in customer experience
Bolsa de trabajo México ofrecemos puesto de Back Office Representative Work From Home para el sector de CallCenter Telemercadeo en la empresa CONFIE de Benito Juárez. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Back Office Representative Work From Home Bilingual (Benito Juárez)
🏢 Confie
📍 Benito Juárez