Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Who We Want

Use your enthusiasm to deliver premier service. As we grow, we continue to need individuals who can flourish in a customer service support role. You will be assisting a carrier representative with individualized support with tracking, building their book of business and enhancing your own sales capabilities.

What You'll Do

- Coordinating internally with all parties involved in cross-border operations, including but not limited to Mexico Account Executives, Border Operations Account Executives and Carrier Reps




- Managing the load board for optimal visibility and ensuring all data is current and accurate
- Execute problem solving and innovative thinking to improve and streamline processes.
- Assist in tracking and updating load milestones including Border Operations Card
- Coordinating pickup, crossing, and delivery scheduling and execution
- Manage carrier representatives' books of business from Booked to Delivered.
- Utilize internal tools to address accounting issues and manage load settlements to facilitate timely payments for carriers.
- Publish truck listings for carriers, reach out on potential matches, and present load offers while refining your negotiation skills.
- Facilitate load booking for your carrier representative, playing a key role in the continual growth of their business through your assistance.
- Enter and update information accurately in ArriveNOW, from which you will be responsible for achieving daily met

📌 Mexico Carrier Success Representative (Centro)
🏢 Arrive Logistics
📍 Centro