EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture.

Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. We are seeking a structured, analytical Senior Business Analyst to join our engineering department.

In this role, you will be the key translator between our business stakeholders and our software development teams. Your primary objective will be to understand complex business problems, analyze current workflows, and elicit detailed, high-quality requirements that our engineers can seamlessly transform into working software.

Responsibilities Partner with business units, product managers, and users to gather, clarify, and document comprehensive functional and non-functional requirements

Analyze "as-is" business processes, identify pain points or inefficiencies, and design optimal "to-be" workflows to streamline operations

Translate business needs into clear, concise, and structured user stories with well-defined acceptance criteria, using Gherkin/BDD where appropriate, for the development backlog

Act as the primary liaison between technical teams and business units, facilitating communication and managing expectations throughout the software development lifecycle (SDLC)

Partner with Quality Assurance (QA)



and business users to validate that delivered software meets original business requirements, including support for User Acceptance Testing (UAT) Requirements A minimum of 3 years of relevant experience as a Business Analyst in an IT or software development environment

Excellent problem-solving skills with a knack for breaking down complex systems and processes into logical, easy-to-understand components

Outstanding written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders and vice versa

Good understanding of Agile methodologies (Scrum/Kanban) and experience working within sprint cycles

Proficiency in documenting requirements and workflows using tools like Jira, Confluence, Miro, Visio, or similar platforms

Experience working in Financial Services, Insurance, or Retail domains

Strong written and spoken proficiency in English at a C1 level or higher We offer International projects with top brands

Work with global teams of highly skilled, diverse peers

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling, reskilling and certification courses

Unlimited access to the LinkedIn Learning library and 22,000+ courses

General career opportunities

Volunteer and community involvement opportunities

EPAM Employee Groups

Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

📌 Senior Business Analyst (México)
🏢 Epam Systems
📍 México