Royal Caribbean Group is pleased to offer competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
The Royal Caribbean Group's HR Transformation Team has an exciting career opportunity for a full-time Senior Lead, HR System Design reporting to the Sr.
The Senior Lead, HR System Design, is a technical HR Systems professional responsible for the hands-on administration, configuration, maintenance, and continuous improvement of HR technology platforms, including SAP SuccessFactors and custom system applications.
This role serves as a key technical resource within the HR Transformation organization, partnering with HR, IT, and business stakeholders to configure solutions, support system enhancements, execute testing activities, manage releases, and maintain system functionality.
The Senior Lead ensures HR applications operate effectively, remain aligned with business requirements, and deliver a high-quality user experience.
Manager, HR System Design, this role is responsible for supporting designated products within the HR ecosystem and executing activities associated with the Software Development Life Cycle (SDLC).
Product Administration & Configuration Perform hands-on configuration and maintenance of HR platforms, including SAP SuccessFactors, custom applications, and related HR systems.
Execute platform updates and configuration changes in accordance with established governance processes.
Maintain system documentation, configuration workbooks, and technical specifications.
Support data integrity, system usability, and process standardization across HR applications.
Strong Configuration Capability in the core applications.




Translate approved business requirements into detailed system configuration and technical specifications.
Maintain backlog items, support prioritization discussions, and provide effort estimates for configuration activities.
Ensure requirements are accurately reflected within system designs and configurations.
SDLC Support & Testing Execute SDLC activities including requirements validation, configuration, testing, deployment, and production support.
Develop and execute unit testing, system testing, regression testing, and user acceptance testing scenarios.
Document test results, identify defects, and coordinate resolution activities.
Support release management activities and production deployments.
Validate delivered solutions meet business requirements and quality standards.
Ensure compliance with established SDLC processes, standards, and controls.
Partner with HR Centers of Excellence, HR Operations, IT teams, and business stakeholders to support system enhancements and ongoing operations.
Provide technical guidance regarding system capabilities, configuration options, and best practices.
Develop job aids, configuration documentation, knowledge articles, and training materials.
Develop job aids / training materials to provide guidance on new enhancements to the HR Applications.




Analyze recurring issues and implement sustainable configuration-based solutions.
Support audit requests, compliance activities, and data quality initiatives.
Assist with integration validation and downstream system impacts related to configuration changes.
Participate in periodic platform reviews, release assessments, and enhancement planning activities.
3-5+ years of hands-on configuration and administration experience of SAP SuccessFactors or Custom Applications.
~ Experience configuring and supporting one or more SuccessFactors modules (Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Learning, Succession, etc.).
~ Experience supporting integrated ecosystems involving SAP SuccessFactors, Salesforce, ServiceNow, or related enterprise applications.
~ Experience supporting system enhancements, releases, testing, and defect resolution.
~ Familiarity with Agile and traditional SDLC methodologies.
~ Ability to translate business requirements into system configurations and technical solutions.
~ Experience developing test scripts, executing testing, and supporting production deployments.
~ Knowledge of security roles, permissions, workflows, and data management concepts.
~ SAP SuccessFactors certifications preferred.
~ It is the policy of the Company to ensure equal employment and promotion opportunities to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law.

📌 Applications Sap Consultant (Xico)
🏢 Royal Caribbean Group
📍 Xico