**_ Responsibilities: _**
- Applies technical knowledge to operate and administer infrastructure or software platforms and user groups of moderate complexity.
Resolves technical issues of moderate complexity within a given technical area.
Partners with members of a given team or other IT teams as appropriate.
Identifies potential escalations and proactively alerts management.
- Provides solutions to prevent problems from occurring in area of responsibility including patch management.
Reviews, implements and verifies changes/solutions of medium complexity and risk.
Ensures configuration management database entries are complete and accurate.
**_ Education and Experience Required: _**




- Bachelor's degree in Management Information SystemsComputer Science or equivalent experience and a minimum of 2 years of related experience or a Master's degree and up to two years of experience.
**_ Knowledge and Skills: _**
- Basic skills in scripting andor programming language.
Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.
- Strong initiative, problem solving, priority setting, and collaboration skills.
Good organizational and analytical skills.
Exhibits a high level of initiative and integrity.
Possess creative ability, credibility and self confidence.

📌 It Support Engineer - Corporate Functions (San Pedro Tlaquepaque)
🏢 Hewlett Packard
📍 San Pedro Tlaquepaque