Customer Service Representative - Tenant RelationsCustomer Service Representative - Tenant Relations️ Job Title: Tenant Relations – Customer Service RepresentativeLocation: RemoteType: Contractor Full-timeHour Rate: 5-6 USD per hourAbout UsOur client is a property management company that believes in more than just managing buildings – they build great relationships with our tenants.
We're looking for someone who's friendly, reliable, and enjoys helping people feel at home.About the RoleAs our Tenant Relations – Customer Service Representative, you'll be the first point of contact for tenants.
Whether it's answering questions, solving a problem, or just making sure everything runs smoothly, you'll play a big part in keeping our tenants happy.
If you have customer service experience—especially in property management or real estate—even better!
What You'll DoBe the go-to person for tenants via phone, email, or in-person.Handle questions, maintenance requests, and concerns with a positive, can-do attitude.Keep tenant records up to date in our systems.Work with our maintenance, leasing, and accounting teams to get things done quickly.Help with lease renewals and move-in/move-out processes.Follow up on open requests to make sure nothing falls through the cracks.What We're Looking ForCustomer service experience (property management or real estate experience is a plus, but not required).




Great communication skills—friendly, clear, and professional.Comfortable using computers, email, and basic software (MS Office; property management software is a plus).
Organized and detail-oriented.Problem-solver with a positive attitude.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeIndustriesBusiness Consulting and ServicesReferrals increase your chances of interviewing at Nextshore by 2xSign in to set job alerts for "Customer Service Representative" roles.Junior Customer Support Specialist (Remote) | 100% Remote SaaS Support position with growth opportunityCustomer Service Representative (Mexico)Mexico City Metropolitan Area $******-$1,******** month agoCustomer Success Specialist, Life ScienceCustomer Service Representative (Mexico)Mexico City Metropolitan Area 2 weeks agoCustomer Service Representative (Mexico) (Remote)Customer Service Representative - REMOTEMexico City Metropolitan Area $******-$1,******** months agoProduct Support Associate- Argentina or Mexico Based(Blockchain) Customer Support Consultant, emails/live chats (LATAM)Call Center Agent (English & Spanish Speaker) (Logistics Experience Preferred)We're unlocking community knowledge in a new way.
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📌 Customer Service Representative - Tenant Relations (México)
🏢 Nextshore
📍 México