Connect yourCX to a world of experienceWith 150,000 people workingacross the globe, Foundever® securely connects brands with their customers 9 million times daily in +60 languages.Our integral footprint makes us one of the few true global players in the industry.Our global headquarters is located in Luxembourg.Through ourCX Everywhere delivery model, we're ready to scale and adapt with access to the best CX talent.Connect your brand to a flexible delivery model built for the future of work.Job SummaryJob SummaryJoin our team and work for top global companies!
We are looking for a dedicated Customer Service Representative to join our team!
Provide high-quality and accurate resolutions to customers under stipulated policies and procedures,



by answering general inquiries and offering solutions with the given tools via the phone, email, or chat.To make sure that objectives set by the client are met successfully.Primary Job ResponsibilitiesFluent in verbal and written English & SpanishAble to work onsiteHigh School DiplomaSoft Sales Skills is a plus.Customer Service experience is a plus.Customer service oriented.Teamwork.EducationHigh school diploma or equivalentExperience TargetSpecialized CertificationsWatch this video to get a sneak peak of the job in action#J--Ljbffr

📌 Bilingual Customer Service Agent (Veracruz)
🏢 Sitel
📍 Veracruz