- In the absence of a Supervisor, conducts shift briefings to ensure hotel activities and operational requirements are known
- 在主管缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。
- Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
- 在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。
- Supervise cash handling and banking procedures
- 监督现金的处理和存放程序。
- Prepare daily banking and cash flow reports
- 编制每日存款和流动资金报告。
- Establish and instruct staff in cash security procedures
- 制定并指导员工执行现金安全制度。
- Deal with irregular payments
- 处理异常的付款情况。
- Supervise the maintenance of service equipment




- 监督服务设备的维护保养。
- Monitor standards of guest facilities and services
- 监督客用设施和服务的标准。
- Control stock and monitor security procedures
- 控制存货和监督保安成序。
- Assist with menu and wine list creation
- 协助菜单和酒水单的设计工作。
- Supervise functions
- 监督各项职能。
- Supervise outlet service
- 监督餐厅的服务。
- Works with Superior on manpower planning and management needs
- 和上级领导一起进行人力规划和管理需求。
- Works with Superior in the preparation and management of the Department’s budget

和上级领导一起编制和管理部门预算。

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📌 西餐厅领班 ADD Captain (México)
🏢 Ihg
📍 México