L&D; Training SupportThis role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.Who We AreHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.Our culture thrives on finding new and better ways to accelerate what's next.We know varied backgrounds are valued and succeed here.We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good.If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.Job DescriptionJob Family Definition: Using unique understanding of the training process, performs general and specific operational processes (e.g., data management and reporting) in support of the training delivery function, or in the company business/function, L&D; segments and Centers of Expertise.Assists with researching and analyzing training information, tracks financial metrics, compiles data, formulates necessary reports, coordinates work processes, and performs other established operational and logistical procedures aligned to L&D; business processes.Interfaces with vendors, trainers, designers/developers, and training participants regarding training logistics, facility arrangements, and materials.Management Level Definition: Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope.Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience.Develops expertise and practical knowledge of applications within business environment.Acts as team member by providing information, analysis and recommendations in support of team efforts.Exercises independent judgment within defined parameters.ResponsibilitiesContributes to new process, program and system implementations and/or design within a single function, business,



or geography.Delivers basic employee support services in assigned areas.Uses assigned delivery mechanisms to ensure consistency and effectiveness.Contributes to process improvement and achieves assigned tasks.Assists with processes to resolve employee/HR support issues/cases.May assist in escalation support to HR functions and partners.Assists with the implementation of process improvement to optimize the customer experience globally.Education and Experience RequiredFirst level university degree preferred or equivalent experience.Typically 0-2 years training or related experience.Knowledge and SkillsBasic collaboration, communication, administrative, problem- solving/troubleshooting, and customer service skills.Basic ability to understand training function processes and programs.Basic ability to learn escalation management strategies.What We Can Offer YouHealth & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.Personal & Professional Development: We also invest in your career because the better you are, the better we all are.We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness.We know varied backgrounds are valued and succeed here.We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good.Job DetailsJob: Learning & DevelopmentJob Level: EntryEqual Employment OpportunityHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer.We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.Our goal is to be one integral team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.In accordance with applicable Mexican laws and our commitment to non-discrimination,



HPE strictly prohibits requiring medical certificates related to pregnancy status or HIV as conditions for employment, continued service, or promotion.Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.Equal Opportunity Employer (EEO) Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law.E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees.For more information.AccessibilityHPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities.If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.Disclosure of Sensitive Personal DataPlease ensure the resume you submit to us does not include any sensitive personal data.Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation.To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.
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📌 L&D Training Support (San Pedro Tlaquepaque)
🏢 Hewlett Packard Enterprise Development
📍 San Pedro Tlaquepaque