HCL Tech is looking for Service desk with the below skills:Qualifications/Attributes:A+ certification and CCNA idóneo or relative hands-on experience2+ years of experience in Microsoft Windows and network troubleshooting, web-based application support, and familiarity with the entire Microsoft end user suite of productsStrong interpersonal skills and thoughtful and effective communicator (written and oral communication skills)Experience working with TCP/IP and network connections preferredExcellent analytical and problem-solving skillsExcellent time management and organization skillsStrong experience and understanding of OfficeO365 Experienced in working with Service-Now platform preferred but not necessary.Working knowledge/experience with PC Imaging Tools, diagnosis and remote-control tools (MS Teams, Beyond Trust) and Audio/Visual equipment used in presentation/conferences.Benefits:Christmas bonus 30 daysVacation bonus 25%100% Payroll schema with Social security IMSS.12 vacation days at first yearLife InsuranceProfit Sharing (PTU) (15 days to 1 month of salary)Major medical insurance13% Saving funds ($54,000 anuales aprox)Meals Allowance ($1,900 mensuales aprox)

📌 Service Desk (Xico)
🏢 HCLTech
📍 Xico