About The Role
Barry Callebaut is a integral organization poised for growth; a company that embraces the vision to delight its customers while out‑performing its competitors. It is committed to sustainability, innovation, and leading complex manufacturing and supply chain solutions. We seek diverse and passionate people who thrive in a dynamic environment, focus on continuous learning, live BC’s Values, and love chocolate.

Key Responsibilities

Develop a team and build capability to achieve high performance across all Quality, Food Safety and Hygiene metrics.

Manage audits, visits and inspections from customers, certification bodies, regulatory agencies, or corporate oversight at the plant.

Oversee corrective and preventative actions (CAPA) from internal or external audits and the plant daily management system.

Support resolution of customer complaints, complete RCA cycles and ensure CAPA efficiency.

Lead food safety, ensuring the food safety plan is properly implemented and complied with.

Work closely with operations, R&D; and sales to support effective new product or site‑to‑site product transfers.

Establish and document sanitation procedures while ensuring compliance.

Oversee local laboratory equipment and quality control material supply inventories.

Ensure timely decisions on destination response for possible non‑conformities or Quality/Food Safety issues.

Drive corrective actions for out‑of‑spec materials, performing RCA to identify the source and ensure no recurrence.





Develop a balanced scorecard with leading and lagging indicators to provide visibility of plant quality performance at all organisational levels.

Lead the issue management team (integrate, train and coordinate) according to Global guidelines.

Ensure the plant Document Management System (DMS) is used effectively and maintained with up‑to‑date control documents.

Ensure product labels are regularly reviewed and approved for quality and compliance.

Ensure product batches are released to customers only after operations, QC and compliance reviews are completed.

Continuously develop a quality improvement plan as part of the site masterplan to bring the plant to highest performance.

Identify food safety investments and CAPEX requirements to comply with standards and improve food safety performance.

Lead food defence and vulnerability assessments and develop plans for the site.

Manage QA team planning: budget and CAPEX (short, medium and long term).

About You

Master’s degree in Chemistry, Biology, Microbiology, Food Science, or a related field; alternatively, an Engineering degree with 7+ years of experience in Food Quality Assurance.

Minimum 5 years of food safety experience, including formal HACCP training, pathogen environmental monitoring, and testing.

Formal training in FSSC 22000 and/or BRC, with certification in a Quality Management System (e.g., ASQ)



preferred.

Practical knowledge of TPM systems and food processing technologies, with a solid understanding of plant manufacturing functions.

Experience in laboratory operations, testing procedures, and quality management within a manufacturing environment.

Proficiency in MS Office Suite, SAP, and manufacturing applications such as scheduling, CMMS, and MES systems.

Experience in project management and the use of associated tools and systems.

Proven people management skills; fluent in the local language and English (minimum B2 level).

What You Can Expect From Barry Callebaut

Competitive salary and comprehensive benefits package.

Environment that welcomes workplace flexibility.

An atmosphere where diversity is embraced and inclusivity is second nature.

Opportunity to grow personally and professionally within an organisation that values development and internal career growth.

Be part of our mission to make sustainability the norm through Forever Chocolate, focusing on prospering farmers, zero child labour, carbon and forest positive initiatives, and creating 100% sustainable ingredients in all our products.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

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📌 QA Manager MTY (Ciudad General Escobedo)
🏢 Barry Callebaut Group
📍 Ciudad General Escobedo