We are looking for an experienced Network Specialist to join our Integral IT Infrastructure & Operations organization. As part of a dedicated networking team, you will be responsible for ensuring the stability, security, and performance of our global network environment. You will work closely with colleagues across multiple locations to maintain high availability, drive optimization, and support ongoing infrastructure improvements.

About the Role

As a Network Specialist, you will play a key role in maintaining and improving our network infrastructure.

Responsibilities

Provide 2nd line support for network-related incidents across global sites, including advanced troubleshooting, root-cause analysis, and performance optimization.
Monitor, maintain, and improve LAN, WAN, WLAN, VPN, and software-defined network (SDN) environments.
Configure, administer, and support network hardware, including switches, routers, firewalls, wireless controllers, and load balancers.
Fulfill network service requests, ensuring proper prioritization based on severity, business impact,



and operational urgency.
Implement and maintain network security controls, including firewall rules, access lists, segmentation, and Zero Trust principles.
Manage lifecycle activities: patching, upgrades, migrations, and replacement of network equipment.
Participate in infrastructure and cloud connectivity projects, ensuring network readiness and alignment with architectural standards.
Collaborate with cross-functional teams to follow up on incidents, resolve ongoing issues, and ensure stable global operations.
Document network topology, procedures, and operational runbooks to support continuous improvement and knowledge sharing.
Contribute to capacity planning, performance tuning, and improvements in network monitoring and alerting.
Qualifications

Experience with administering and supporting enterprise-grade network hardware (Cisco or similar).
Managing LAN/WAN/WLAN infrastructure, including routing (OSPF/BG

📌 Network Specialist (Ciudad de México)
🏢 Demant
📍 Ciudad de México