At Rapido Solutions Group, we connect fast-growing U.S. companies with top general talent.
From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.

We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.

? Location: León
? Schedules: Dayshift, Evenings, Weekends
? English Level: B2 Intermediate

? Salary: $13,000 MXN / month
? Additional Benefits:

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$1,000 MXN grocery vouchers

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$500 MXN punctuality bonus

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Extra shift bonuses for evenings or weekends

? Be the Voice of Our Operations

Join our Customer Service & Operations Team and help keep our logistics network moving. You’ll be the vital link between customers, carriers, and internal teams — ensuring every shipment runs smoothly from start to finish.

Whether it’s solving a last-minute issue or tracking a delivery, your communication and problem-solving skills will make a direct impact.





? What You’ll Do

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Respond to customer inquiries via phone, email, or chat

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Coordinate pickups, deliveries, and schedules

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Track & trace shipments, providing real-time updates

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Resolve issues with carriers and operations teams

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Maintain service documentation and compliance reports

? Core Skills & Qualifications

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Excellent verbal and written communication in English (B2 level)

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Strong problem-solving and conflict-resolution abilities

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Ability to multitask and manage priorities effectively

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Customer-focused mindset and positive attitude

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Calm and professional under pressure

? Why Join Us

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Opportunity to grow within the logistics and customer service industry

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Dynamic, bilingual, and multicultural work environment

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Competitive salary + bonuses for evening and weekend shifts

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Ongoing training and career development

Aviso de privacidad: (I). Responsable de la protección

📌 Customer Service (León)
🏢 Rapido Solutions Group
📍 León