* JOB DESCRIPTION - SKILL SETS & EXP LEVELS *

MANDATORY TECHNOLOGIES:
- Jira experience as administrator and support specialist
- Confluence experience as administrator and support specialist
MAIN EXPERIENCE REQUIRED:
- Expertise in configuring projects and spaces within Jira and Confluence.
- In-depth knowledge of Adaptavist ScriptRunner.
- Proficiency in coding with Groovy or Java.
- Strong problem-solving skills and the ability to provide effective technical support.
- Experience in application testing and quality assurance.
- Excellent communication skills for user support.
- Capability to train users in the effective use of Jira and Confluence.

MANDATORY SKILLS / REQUIREMENTS:
- Utilize Adaptavist ScriptRunner for automation, including enhancing workflows, writing scheduled jobs, and configuring listeners.
- Manage Jira workflow properties, conditions, validators, and post-functions.
- Perform testing on plugins and environments following upgrades.
- Provide basic user support and troubleshoot technical issues.
- Ensure the security, reliability,



and performance of applications.
- Create and maintain technical documentation and user guides.
- Oversee project archiving in compliance with company policies and procedures.

DESIRED SKILLS, TECHNOLOGIES AND EXPERIENCE:
- Financial Services domain knowledge

* REMARKS SECTION *

PROJECT ACTIVITIES AND RESPONSIBILITIES:
- We are seeking a killed Jira and Confluence Support Specialist to manage, maintain, and enhance our Atlassian suite of tools. This includes Jira, Confluence, and associated plugins.
- The adecuado candidate has experience with ScriptRunner scripting using Groovy and experience with workflow automation and customization in Jira.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expe

📌 TTL- Jira-Confluence Admin (Ciudad de México)
🏢 Infosys
📍 Ciudad de México