This role is office-based in Mexico. The role requires professional fluency in English (spoken and written).

The Team Lead is responsible for supporting the day-to-day operations of the team while fostering a collaborative, productive, and positive work environment. The Team Lead partners closely with the U.S. based leadership and acts as a bridge between management and the team.

In addition to partnering with the U.S. based Leadership team on day-to-day operations, the Lead will manage assigned clients to launch Digital campaigns, perform daily and weekly analysis of reporting for active client offers, and assist in the development, implementation, and maintenance of quality assurance procedures.

Key Responsibilities
- In collaboration with US Leadership facilitate weekly meetings with team members and U.S. leaders.
- Identify, address, or escalate operational blockers impacting team performance.
- Support onboarding and integration of new employees.
- Reinforce operational standards, policies, and best practices.
- Promote teamwork, engagement, and professional development.




- Serve as a resource and mentor for team members
- Foster a culture of accountability, respect, and continuous improvement
- Create digital campaigns for assigned clients
- Perform data entry and database management duties as needed to maintain the accuracy of client campaigns and related reporting
- Take the lead on communications with the client related to Digital programs
- Provide additional support to assigned accounts as requested
- Research inconsistencies or client questions related to reporting
- Examine issues with promotion setups
- Process optimization requests from clients
- Perform special projects as required to maintain assigned accounts (for example: Data collection projects, research projects)

Team Lead Leadership Qualities Aligned to Inmar Standards

Upholding Commitments
We hold ourselves accountable—promises made, promises kept is the basis of trust.

Accountability
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📌 Team Lead Digital (Monterrey)
🏢 INMAR INTELLIGENCE
📍 Monterrey