Direct message the job poster from Bright Drop Virtual Assistants, LLCWe are looking forInboundCustomer Service Professionals!
In this role, you will be responsible for handling all inbound calls related to service appointments for multiple auto dealerships across the United States.Your primary objective will be to assist customers in scheduling their vehicle maintenance and repair appointments efficiently and professionally.ResponsibilitiesAnswer and manage incoming service-related calls, assisting customers with scheduling appointments.Maintain a high level ofactive listening, attention to detail, and multitaskingto provide excellent customer interactions.Utilize specialized software that integrates dealership policies, scheduling rules,



and customer databases to ensure accurate appointment booking.This role requiresstrong communication skills, adaptability, and a commitment to customer satisfaction.Requirements:Fluent English proficiencywith strong communication skills.A dedicated, quiet workspaceavailable duringU.S.
business hours.Recent experience in a voice-based customer service role (CSR).
Reliable equipment:A laptop or PC with at least anIntel i5 processor 8th Gen (or equivalent), 8 GB RAM, and dual monitorsfor optimal efficiency.Job Type: Full-timePay: $****** MXN - $****** MXN | $6.00 USD per hourWork Location: RemoteSeniority levelEntry levelEmployment typeFull-timeJob functionCustomer ServiceHuman Resources Services

📌 Inbound Customer Service Representative (Yucatán)
🏢 Brightdrop Virtual Assistants
📍 Yucatán