03 ago
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Fiscalnote
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Chihuahua
03 ago
Fiscalnote
Chihuahua
About the PositionAs we plan for continued growth, we are seeking a Client Success Manager to join our Latin America team in Mexico City.Qualified individuals with a passion for emerging markets, economics and geopolitics in Latin America are strongly encouraged to apply.Client Success Managers (CSMs) are responsible for supporting actively growing Frontier View's relationship with clients in the healthcare, Consumer and Industrials sectors across the Latin America region.Working collaboratively with the Account Managers, Client Success Teammates and the Strategic Insights team, the CSM will bring value to senior executive client relationships through events, market intelligence and client engagement.About the Frontierview Commercial TeamFrontier View's Commercial Team partners with senior executive multinational clients to provide them with access to Frontier View's award‐winning strategic insights, executive roundtable events, and analyst advisory support across 200+ markets to enable clients to grow and win in their most important markets.Our team provides client success and engagement for Frontier View.About YouEnjoy building relationships and creating exceptional client experiences through thoughtful planning, communication, and executionStrong communicator who is comfortable interacting with senior executives, clients, analysts, and internal stakeholdersHighly organized and able to manage multiple projects, stakeholders and competing priorities simultaneouslyComfortable working independently in a remote environment and taking ownership of your responsibilitiesCurious, inquisitive, and eager to learn about integral markets, economics, geopolitics, and client prioritiesFlexible and adaptable; able to pivot quickly when client needs, schedules, or priorities changeCreative problem solver who can anticipate challenges and identify solutions before they become issuesCollaborative team player who enjoys supporting colleagues and contributing to broader team successContract DetailsThis is a contract position for a 6‐12 month contract with potential for extension, based remotely in Mexico.What To Expect In This PositionPartner closely with Account Managers to support senior executive clients in client engagement and retention activities across the Latin America regionCoordinate and manage analyst briefings, executive advisory sessions,
and client calls from scheduling through deliveryPlan and execute virtual and in‐person client events, executive roundtables, roadshows, and market briefingsServe as a key point of coordination between clients, analysts, and commercial team members to ensure a seamless client experienceTrack and manage client engagement activities, ensuring timely follow‐up and execution of commitmentsSupport client onboarding and adoption of Frontier View services and resourcesAssist in the preparation of client presentations, briefing materials, meeting agendas, and event communicationsMonitor client engagement trends and identify opportunities to increase utilization of Frontier View servicesMaintain accurate records of client interactions, activities, and engagement metrics within Salesforce and other internal systemsSupport regional and global commercial initiatives as needed, including strategic projects, events, and client campaignsCollaborate across Commercial, Strategic Insights, and Operations teams to deliver exceptional client outcomesHelp identify opportunities to improve processes, client experiences, and team efficiencyWhat Sets You ApartBachelor's degree (or equivalent work experience) in business, economics, international affairs, communications, marketing, or a related field1‐3 years of experience in client success, client services, account coordination, project management, events, consulting support, or a related client‐facing roleExperience managing multiple projects and stakeholders simultaneously in a fast‐paced environmentStrong organizational and time‐management skills with exceptional attention to detailDemonstrated ability to work independently and effectively in a remote environmentExcellent written and verbal communication skillsNaturally curious and eager to learn about global markets, economics, geopolitics,
and client business challengesStrong problem‐solving skills and a proactive mindsetComfortable interacting with senior‐level stakeholders and executivesProfessional, responsible, self‐motivated, and highly dependableDemonstrated ownership, accountability, and follow‐throughExperience supporting events, executive briefings, webinars, or client programs is a plusFamiliarity with Salesforce, CRM systems, or project management tools is a plusSpanish fluency required; Portuguese fluency is a plusCompany BenefitsFiscal Note supports our people by enabling team members with flexibility and benefits to promote well‐being and balance, ensuring all Fiscal Noters can bring their authentic selves to work.We start by offering competitive salaries, retirement accounts, and equity packages to ensure we're all FN owners.Plus, our comprehensive benefits packages align with regional requirements and expectations no matter where you are located across the globe.Learn more at Our ValuesKnow your AudienceFind the TruthDrive AlignmentLevel UpOwn the JobBias for ActionSupport the FamilyAbout Fiscal NoteFiscal Note is a leader in policy and global intelligence.By uniquely combining data, technology, and insights, Fiscal Note empowers customers with critical insights and the tools to turn them into action.Home to CQ, Frontier View, Oxford Analytica, Voter Voice, and many other industry‐leading brands, Fiscal Note helps organizations stay ahead of political and business risk.Equal Opportunity EmployerFiscal Note values diversity and is committed to equal opportunities and creating an inclusive environment for all employees.We welcome applicants regardless of ethnic origin, national origin, gender, race, religious beliefs, disability, sexual orientation or age.Fiscal Note is an EEOC employer.AccommodationsAs part of Fiscal Note's commitment to creating an accessible and inclusive hiring process, we strive to provide reasonable accommodations for persons with medical conditions or disabilities that will enable their access to the hiring process.If you need an accommodation, please send an email to recruiting.team@ to let us know the nature of your request.E-VerifyFiscal Note uses E‐Verify to confirm the employment eligibility of all new employees.To learn more about E‐Verify, including your rights and responsibilities, please visit .
📌 Client Success Manager, Contractor (Chihuahua)
🏢 Fiscalnote
📍 Chihuahua