03 ago
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The Dignify Solutions
|
San Luis Potosí
03 ago
The Dignify Solutions
San Luis Potosí
OverviewService Now Developer - 100% Remote in MexicoResponsibilitiesExpertise in understanding the customer business need and decipher it for technical development in Service NowSpecialization in designing solutions on Service Now platform basis the customer needSpecialization in providing scope, effort estimates and suggesting development methodology for the required Service Now solutionsExperience in creating user stories or work break down structures to enable the technical team to work upon deliverablesExperience in tracking work items and reporting the progress to different stakeholdersExperience in handling escalations from within the team as well as project stakeholdersKnow how to conduct requirement gathering for Service Now implementationExperience in conducting Technical Reviews,
End User TrainingsStrong Experience in configuration of IT Service Mgmt.
- Incident Mgmt.
, Problem Mgmt.
, Change Mgmt.
, Release Mgmt.
, Service Request, Service Portal, Service Catalog, Asset and User Set upService Now Implementation CertifiedQualificationsService Now Implementation CertifiedStrong Experience in IT Service Management modules: Incident, Problem, Change, Release, Service Request, Service Portal, Service Catalog, Asset and User SetupExperience in requirement gathering, technical reviews, and end-user trainingsSeniority levelMid-Senior levelEmployment typeFull-timeJob functionOtherIndustriesIT Services and IT Consulting
📌 Servicenow Developer- 100% Remote In Mexico (San Luis Potosí)
🏢 The Dignify Solutions
📍 San Luis Potosí