Job Summary

The Senior Manager of SAP SuccessFactors EC and Platform plays a pivotal role in the strategic direction and development of our SAP SuccessFactors Core HR solution with a focus on best practices, optimization, integral scalability and team development. This is a hands-on role that directs the Employee Central module product lifecycle, and drives the design, optimization and day-to-day of the entire SAP SuccessFactors HCM Platform. The Senior Manager is responsible for a global team to drive initiatives as well as perform platform maintenance and compliance activities aligned to technology standards and best practices. This includes the SuccessFactors instance and Release Management strategy, internal and external audits, Role Based Permissions, SAP product releases, and project delivery. Close partnership with Finance, HR and Payroll is required to scale processes, reduce manual work and align initiatives to business imperatives.

Job Responsibilities




- Lead a global team of remote staff to administer and ensure compliance for the SAP SuccessFactors Platform and SuccessFactors Core HR module across 40+ countries
- Configure, maintain, and support Employee Central and the integration to EC Payroll
- Support system upgrades for Platform, EC and Joule
- Troubleshoot complex system issues and partner with vendors as needed
- Develop and drive the rollout and ongoing use of AI-enabled capabilities
- Lead as well as assist with audit and compliance related reporting and associated controls
- Global Role Based Permissions maintenance, audit and governance across the Platform
- Partner with internal stakeholders to lead HR technology delivery of initiatives through hybrid agile software delivery lifecycle
- Operational focus on support ticket management inquiries and issues to ensure they are resolved in a timely manner while keeping stakeholders informed
- SuccessFactors Instance and Release Management
- Vendor management of partners delivering support and proje

📌 Sr. Mgr, SAP SuccessFactors EC and Platform (México)
🏢 FOUNDEVER
📍 México