**Position: Google Workspace Administrator and Remote Hardware Support**
**Location - Mexico (Remote)**
**Type
- Contract (1 year or extended)**
**Shift Timings - 8:00 AM to 5:00 PM (Eastern)**
Department: IT/Information Systems
Key Responsibilities:
- Manage user accounts, groups, and organizational units within Google Workspace.
- Manage Jira, Confluence, Hiver, Slack, and other productivity tools for the organization
- Track work tickets in Jira, triage, and escalate as needed.
- Procure equipment and software for team members after approval.
- Monitor system performance and usage to ensure optimal functionality and efficiency.
- Manage cybersecurity, backups, business continuity, and compliance tasks.
- Collaborate with end users on finding resolutions for their needs.
- Handle user account creation, deactivation, and permission management.
- Implement and manage security settings, including two-factor authentication, data loss prevention, and access controls.
- Perform Monthly reporting tasks and report KPI.
- Manage Google Chrome, Windows, and Mac devices.
- Administer O365 account for some users.
- Patch management or corporate devices.
- Familiarity with other cloud services and platforms (e.g., AWS, Microsoft 365).
- Ensure compliance with organizational policies and regulatory requirements.
- Respond to security incidents and implement corrective actions as needed.
- Organize and document Incident response and service management processes.




- Other tasks as assigned.
Technical Requirements:
- Excellent interpersonal, communication, and English comprehension skills, and the ability to remain calm and professional under all circumstances.
- Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures.
- Proven experience as Admin for Google Workspaces, preferably a multiple workspace structure
- Hiver Admin a plus
- Experience with Jira ticketing and Confluence,
- Ability to write clear and concise instructions and proposals
- Ring Central Admin experience
- In-depth knowledge of Google Workspace products and services
- Experience with cloud-based administration and security best practices.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience administering AWS and O365.
- Certifications in Google Workspace Administration (e.g., Google Certified Professional - Google Workspace Administrator) are a plus.
Education Requirements: Bachelor’s degree in Computer Science, Information Technology, or related field.
**Job Type**: Contract
Contract length: 12 months
Pay: $243.44 - $365.17 per hour
**Experience**:
- Google administrator: 5 years (required)
- Hardware Support: 4 years (required)
**Language**:
- English (required)
Work Location: Remote

📌 Google Workspace Administrator and Remote Hardware Support (México)
🏢 Conjoint
📍 México