03 ago
|
Element Fleet Management
|
Ciudad de México
03 ago
Element Fleet Management
Ciudad de México
Get started on an exciting career at Element!_
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
As Process Improvement Sr Analyst you will identify, evaluate, analyze, design, document organization business processes, with skills to detect and suggest improvements to increase the efficiency and productivity of operations and improve the value delivered to the client, with a holistic vision, allowing the company an effective process management.
- Identify and document As-Is and To-Be processes at all departments and business functions in the organization
- Direct contact with key users for process definition and documentation
- Process analysis, identifying the best type of document to describe the operational conditions such as SOP, manuals, instructive, record matrix, RACI matrix, policies, procedures, etc.)
- Identify improvement and efficiencies opportunities, establishing action plans to implement them
- Identify, propose and define key performance metrics (KPI)
- Identify and document risks, and propose mitigation or resolution plans
- Root cause analysis for identified opportunities or problems, and establish action plans with involved teams
- Participate in process auditing requirements, and follow up on action plans, mitigation or corrective actions
Education and Experience
- Bachelor’s Degree in Industrial Engineering, Systems or Process Engineering,
or related with 8 or more years of experience in a services environment.
- Intermediate /Advanced English Level (B2-C1);
- Proficient in talking, writing & reading.
- Green Belt certification preferred.
- Six Sigma, Process Reengineering, Continuous Improvement Projects methodologies or similar.
- Experience in documenting business requirements and business process.
- Experience with process improvement & problem-solving skills to support all departments on Root Cause Analysis and Problem solving.
- Support the creation of the process documentation (Flow charts, procedures, policies, manuals, etc.
Knowledge
- Holistic understanding of processes
- Knowledge of BPM platforms
- Process diagrams software
- Root cause analysis tools and methodologies (5 why’s, Ishikawua, CTT)
- Knowledge of KPIs definition
- Knowledge in Quality Management Systems (ISO9000, IATF).
- Strong analytical background, including the ability to break down and work through complex problems in a structured manner, using both quantitative and qualitative methods.
Competencies
- Excellent interpersonal skills with ability to interact effectively in a team-based organization.
- Problem-solving, analytical and synthesis skills
- Strong planning and organizational skills.
- Strategic Planning Oriented.
- Good communication skills.
What’s in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
- or call _ ._
📌 Sr Analyst, Process Improvement (Ciudad de México)
🏢 Element Fleet Management
📍 Ciudad de México