Full-time | Monday–Friday | U.S.-Based Healthcare Company

About the Role

As a Patient Care Coordinator , you'll guide new patients through the intake process, coordinate appointments, manage referrals, maintain accurate patient records, and ensure every patient receives timely, compassionate support while working with a U.S.-based healthcare organization.

Why You'll Love Working With Us

- Major Medical Insurance (SGMM)
- Adaptable Time Off
- Complimentary breakfast and lunch provided daily
- Professional development and career growth opportunities
- Collaborative and supportive team environment

What You'll Do

- Coordinate new patient intake and ongoing patient care.
- Schedule consultations, follow-up visits, and specialist referrals.
- Communicate with patients, providers, and healthcare professionals.
- Maintain accurate patient records in electronic medical record (EMR) systems.




- Request and organize medical records and documentation.
- Send appointment reminders and follow up with patients.
- Support continuity of care through proactive communication.
- Ensure HIPAA compliance and patient confidentiality.

What We're Looking For

- Advanced English (C1 or higher)
- 1+ years of experience in customer service, patient coordination, scheduling, healthcare administration, or medical office support
- Excellent communication and organizational skills
- Strong attention to detail
- Comfortable using EMR/EHR or CRM systems

If you're passionate about providing outstanding patient experiences and want to join a collaborative, growing healthcare team, we'd love to hear from you.

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📌 Patient Care Coordinator (Monterrey)
🏢 Muchored
📍 Monterrey